Terms

The short version

A parent buys the Family plan for a year. It renews each year until you stop it. You can cancel in the first 14 days for any reason and get back what you have not used. Children never sign in, sign up or pay. Nothing here takes away your rights under UK consumer law.

Who we are

Aniyat RUH Academy. The legal name and address of the business selling the plan are to be added before launch. Email ruhprojects@outlook.com.

These terms

These terms apply when a parent subscribes on this website. They are the contract between you and us, so please read them. If you subscribe in our iPhone or iPad app instead, Apple takes the payment and Apple's own terms for App Store purchases, including its standard licence for apps, apply as well as these.

What you get

The Family plan gives one family, with up to six children, access to Aniyat RUH Academy:

• Up to six children on one account.
• The adaptive learning path for every child.
• Maths, English, science and Islamic studies as one integrated whole.
• A parent view: what was mastered, what is due for review, what comes next.
• Every Islamic lesson reviewed before it goes live.

Lessons are written for children aged 7 to 9 today. We will add to them over time. We may improve or change how things look and work, but we will not take away the main things listed above during a year you have paid for.

Price and payment

The Family plan is £96 a year. The first 100 families to subscribe pay a founding rate of £60 a year instead, and keep it for as long as their subscription runs, renewal after renewal. If a founding subscription is cancelled, the founding rate ends with it: a family that subscribes again later pays the full price. Which price you pay is shown before you pay, and in your confirmation email. The price shown at checkout is the full price you pay. You pay a year in advance, by card, through our payment processor Stripe. We never see or store your card details.

Renewal, and how to stop it

Your plan renews automatically each year, on the date you first subscribed, at the same price, charged to the same card, until you stop it. If we ever change the price, we will email you at least 30 days before a renewal at the new price, and you can stop the renewal before it happens.

To stop your plan renewing, go to Your plan and choose Manage billing, then cancel. Your plan then runs to the end of the year you have paid for and is not renewed. Outside the first 14 days, stopping renewal does not give a refund for the rest of that year, unless something has gone wrong on our side (see below).

If you subscribed in the iPhone or iPad app, Apple bills you, so you stop renewal in your Apple account: open Settings, tap your name, then Subscriptions. Refunds for App Store purchases are handled by Apple.

If you delete your account, we cancel your subscription straight away. Inside the first 14 days, the cancellation right below still applies.

Your right to cancel in the first 14 days

You can cancel within 14 days of the day you subscribe, for any reason.

Your access starts straight away, because you ask us to start it when you subscribe. If you then cancel within the 14 days, you pay only for the days you had access, as a share of the full year, and we refund the rest. For example, if you cancel 5 days into a £96 year, we keep £1.32 and refund £94.68. On a £60 year, we keep 82p and refund £59.18.

To cancel, email ruhprojects@outlook.com from the address on your account, or tell us in any other clear way. We refund your card within 14 days of hearing from you.

After the 14 days, you can stop your plan renewing at any time from the Your plan page. It then runs to the end of the year you have paid for.

This is your right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We ask you to confirm it before you pay, and we repeat it in the email confirming your purchase.

Children's accounts

The account belongs to the parent, who must be 18 or over. You add each child and choose what they are called in the app. Children never sign in, sign up, agree to anything or pay: they reach their lessons through your account, on a device you control. You decide when and how your children use it, and you can remove a child at any time. How we handle your family's information is set out in our privacy notice.

Using the Academy fairly

The plan is for your own family's learning at home. Please do not:

• share your account with people outside your household, or use one family plan for a class or school;
• copy, sell or republish our lessons, pictures or recordings;
• try to get into parts of the service or other accounts that are not yours, or disrupt the service;
• use the service for anything unlawful.

If an account is used in one of these ways, we will tell you what we have seen and give you the chance to put it right. If it is serious or keeps happening, we may suspend or close the account. If we close it without fault on your part, we refund the unused part of the year.

Our lessons and Islamic content

Every Islamic lesson lists the Qur'an and hadith it rests on. Practical rulings follow the Hanafi school. AI helps us draft lessons; a person then reads, corrects and approves each one before any child sees it, and the software keeps a lesson hidden from children until that happens. At the moment the founder does this review, not a panel of scholars. The lessons teach children; they are not a ruling on a question in your own family's practice, for which please ask a scholar you trust. If you think something in a lesson is wrong, please tell us at ruhprojects@outlook.com and we will look at it quickly.

If something goes wrong

The law says the Academy must be as described, of satisfactory quality and fit for purpose, and that we must provide it with reasonable care and skill. If it is not, tell us. You may be entitled to have us put it right, or to a refund of some or all of what you paid. If digital content we supply damages a device or other digital content of yours because we did not use reasonable care and skill, we will repair the damage or compensate you. For advice on your rights, contact Citizens Advice.

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. The plan is for domestic and private use, so we are not responsible for any business loss.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit or exclude, and nothing in them affects your statutory rights as a consumer.

We work to keep the Academy running, but it may sometimes be unavailable for a short time while we fix or improve it. If it is unavailable for a long time, tell us and we will refund you for that time.

If we stop providing the Academy

If we ever have to stop providing the Academy, we will email you at least 30 days before, and refund the part of the year you have paid for and not had.

Changes to these terms

We may change these terms to reflect a change in the law or in how the Academy works. We will show the date of the latest version at the top of this page. If a change affects you in a significant way, we will email you before it applies to you; if you do not accept it, you can stop your plan and we will refund the unused part of the year.

Complaints

If you are unhappy with anything, email ruhprojects@outlook.com and we will try to put it right.

The law that applies

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.